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RESUME 

KIM WINBORN
DENTAL ASSISTANT/FRONT OFFICE RECEPTIONIST
Kim's Resume 2022.docx


Medical Receptionist, Reproductive Resource Center
Submitted by Jean Garten   06-27-2022

Reproductive Resource Center RRC is the region’s leading innovator in fertility services and has remained an innovator for over 35 years. RRC provides various fertility care options, including IVF, Egg Freezing, PGT, and IUI. We welcome to visit our website to learn more about our services and practice culture at https://www.rrc.com

Position – Medical Office Receptionist

Job Description:
RRC is looking for a medical office receptionist. The Medical Office Receptionist will greet patients, activate patient files, and move patients through a pre-determined schedule of appointments at the physician's office. This person should have a strong background in verifying insurance benefits and be comfortable communicating those to the patients and collecting due fees and copayments at the time of service.

For RRC's care model, it is pertinent that the medical office receptionist is patient, friendly, personable, welcoming, and a professional individual. We are open to training the right individual if the applicant lacks experience.

Duties/Responsibilities:

  • Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.
  • Schedules appointments for the physicians and physician assistants to optimize patient satisfaction, provider time, and the most effective use of examining and treatment rooms. Prepares a daily schedule of examinations for each provider.
  • Maintains patient records and accounts by obtaining, recording, and updating personal and financial information.
  • Endeavors to keep patients on schedule by reminding providers of service delays.
  • Maintains reception area, waiting room, etc., in a neat and orderly condition.
  • Assists patients with insurance papers and billing questions.
  • Have knowledge and experience in verifying and explaining Insurance benefits to patients.
  • Responsible for collecting copays and other fees due for the treatment.
  • Sorts office mail. Delivers outgoing mail to the post office at the end of the day.
  • Participates in the medical office emergency routine when required. Summons ambulance or EMS or assists other staff members as needed.
  • Protects patients’ rights by maintaining the confidentiality of all information
  • Contributes to team effort by accomplishing set goals.
  • Provides administrative assistance to clinical and other administrative staff.
  • Open to other duties that the leadership may assign.

Required Skills/Abilities: 

  • Basic office skills such as typing and filing.
  • Good organizational skills.
  • Multi-tasking
  • Good communication skills
  • Personable demeanor Attention to detail
  • Customer service
  • Telephone etiquette
  • Scheduling
  • Flexibility

Education and Experience:

  • At least 1 year of experience in a medical office
  • Graduate of a certified medical office training course preferred.
  • High school graduate or equivalent required.

Physical Requirements: 

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift up to 25 pounds at times.

If interested in this position, send your resume to 
ejgarten@embarqmail.com.  For questions contact Jean Garten
at 913-707-4074.

________________________________________

Practice Administrator, Shawnee Mission, KS
Submitted by Brian Stack

Women’s Clinic of Johnson County (WCJC) is an OB/GYN practice with two office locations in the Johnson County area.  With nine physicians and five midlevel providers, we pride ourselves on providing quality healthcare and exceptional customer service for women.  Women’s Clinic of Johnson County is a division of Mid America Physician Services, which is comprised of 30 OB/GYN physicians and nine office locations across the Kansas City metropolitan area.  To learn more about WCJC, we invite you to visit us at www.wcjcobgyn.com.

WCJC is currently seeking an experienced Practice Administrator.  Successful candidates will have 5+ years of recent healthcare management experience in a large clinic or hospital setting.  A Bachelor’s degree is required to apply. 

Interested applicants may send their resume to Pam
Fetto
pfetto@wcjcobgyn.com

Duties and Responsibilities:

  • Responsible for overseeing operations of a high-volume OB/GYN practice, consisting of 2 offices and 10+ providers.
  • Supervise staff and oversee all clinic operations.
  • Resolves any employee disputes and medical-administrative problems.  Keeps lines of communication open with staff to ensure high employee morale and a professional, high-functioning clinic atmosphere.
  • Responsible for developing and implementing the clinic's mission and strategic vision.
  • Provides leadership in developing, planning and implementing the clinic's business plans.
  • Responsible for developing and implementing the practice’s marketing plan.
  • Recommends, develops, implements improvements for the practice.
  • Informs board of physicians about current trends, problems and medical activities to facilitate policy making and business decisions.
  • Establishes, secures approval and oversees clinic operating policies and procedures (done in conjunction with management team).
  • Oversees efforts for recruitment, development, performance evaluation of employees.
  • Prepares bi-weekly payroll and handles all accounts payable functions.
  • Oversees the business and financial affairs of the clinic and fiscal management.
In conjunction with administration within Mid America Physician Services,
the practice administrator will also share responsibility for:
  • Manages all practice managed care relationships, including monitoring of related reimbursement, negotiation with third party payers, provider credentialing, and maintenance of contracts.
  • Enhances operational effectiveness, emphasizing cost containment without jeopardizing important innovation or quality of care.
  • Maintains compliance with Medicare, HIPAA, OSHA, and Labor Laws.
  • Represents the clinic in its relationships with other health organizations, government agencies, and third party payers.
  • This position will report to the Women’s Clinic of Johnson County physicians as well as oversight from the Mid America Physicians Services Board of Directors
Skills/ Requirements
  • Bachelor's degree required in business or healthcare.
  • 5+ years experience in managing a medical practice – preferably OB/GYN – with exceptional leadership and organizational/business management skills.
  • Excellent communication, presentation, and interpersonal skills.
  • Demonstrated success in program implementation, operations, and fiscal management.
  • Ability to support the direction and goals of Mid America Physician Services.
  • Strong HR and Supervisory Experience with 25+ employees.
  • Excellent knowledge of Information Technology and its application to the Healthcare environment. Electronic Medical Records experience preferred.

_______________________

Medical Billing Specialist Opening – Posted 4-4-2022
Submitted by Jennifer Caswell, Core Strategist Physical Therapy
We have an opening for a Medical Milling Specialist.  If you know someone who might be interested, please share this Indeed job posting with them.  If you have other good ways of finding qualified candidates, I’d love to get that information too.
Jennifer Caswell Jennifer@coreptkc.com

 https://www.indeed.com/job/medical-billing-specialist-96106718caf2d096

_______________________

Administrator, Overland Park KS - 02-14-2022
Submitted by Elvin Govada. Administrator

Head and Neck Surgery of Kansas City, PA
1 main and 2 satellite locations

Head and Neck Surgery of Kansas City, P.A. has been providing ENT services to the greater Kansas City and Johnson County area for 30 years. We have 6 physicians, 2 audiologists, and 1 part-time speech therapist. We contract with most of the major health systems in the area. To learn more about our organization please visit our website at www.HNSKC.com

We are currently looking for an Administrator who has management experience but is also eager to learn and grow with this organization. Bachelor’s degree in business or healthcare management with 3 years of healthcare leadership experience is highly preferred (Masters satisfies experience preference). As we grow and evolve our practice the Administrator will have the opportunity to coach personnel, identify opportunities for strategic development, continuously improve operational efficiency and provide insights through financial analysis.

Please send your resume to egovada@hnskc.com

Responsibilities Include:

  • Accounts Payable through QuickBooks

  • Financial analysis through Excel

  • Proficiency in Microsoft Office suite (preferred)ยท        

  • Establishes and oversees the operations of the front office, surgery

  • Scheduling, clinical teams, revenue cycle and IT management.

    Being point of contact for health systems, contractors, vendors, etc.

  • Being point of contact for health systems, contractors, vendors, etc.

  •  Managing various business development projects including establishment of new business units, marketing, operational & IT integration 

  • Coordinating monthly financial reporting with CPA

  • Facilitate decision making with the physician partners

  • Strong HR and supervisory experience with 20+ employees and contractors

  • Maintains compliance with HIPAA, OSHA, and Labor Laws

________________________________________________



Office Administrator, Reproductive Resource Center
Submitted by Jean Garten   06-27-2022

Position: Office Administrator
Reproductive Resource Center is the region’s leading innovator in fertility services and has remained an innovator for over 35 years. RRC provides various fertility care options, including IVF, Egg Freezing, PGT, and IUI. We welcome to visit our website to learn more about our services and practice culture at https://www.rrc.com

Job Description:
The Office Administrator will oversee the office's general administrative function and activities. Primary responsibilities include but are not limited to enhancing patient experience, quality assurance, and improvement processes, financial management, appropriate staffing strategies, policy implementation, and practice communication.

In addition to administrative and operations support, the Office Administrator should be a strategic partner to the leadership. With the oversight of the leadership, the practice administrator will be responsible for researching, developing, implementing, and leading strategic plans to drive growth, improvement in quality, and development of a high-performing and cohesive team with the goal of the exceptional patient experience.

As an administrator for a fertility services practice, they should prioritize patient satisfaction and efficiency of care.

Supervisory Responsibilities:
Oversees the daily operations of the office.
May handle or assist with employee management, including discipline and termination of employees per company policy. 

Duties/Responsibilities:

  • This individual will interface with vendors as it relates to payroll, electronic medical record, human resource and billing sources.
  • Strict accountability in Accounts payable, including vendor contracts/negotiations.
  • Perform bank reconciliations, and credit card reconciliations, manage cash flow, and preparation of internal financial statements as needed.
  • Responsible for overseeing and implementing best practices for patient flow in the clinic.
  • Responsible for the financial performance of the revenue cycle, including patient financial counseling, coding, billing & collections, data entry & processing, and cash posting.
  • Ensure regulatory compliance with HIPAA, OSHA, labor law, and other federal, state, and local regulations.
  • Provides clerical support, such as answering phones, sorting, and distributing mail, and preparing documents.
  • Maintains the inventory of office supplies; orders new supplies as needed.
  • Performs or facilitates maintenance of office equipment, including cleaning, maintenance, and repairs.
  • Oversees and Maintains office files and records.
  • Develop and maintain clear and consistent lines of communication across the Practice to ensure all employees are aware of Practice goals, priorities, and guidelines.
  • Assist in recruiting and retaining colleagues who deliver the highest quality services.
  • Participate in budget decisions and implementation.
  • Performs other related duties as assigned. 

Required Skills/Abilities: 

  • Extensive knowledge of office management procedures, including Revenue cycle, Human resources, Payroll and reporting skills.
  • Excellent verbal and written communication skills for both interpersonal and customer service skills.
  • Demonstrate ability to manage relationships, including working effectively with clinical and administrative staff.
  • Excellent organizational skills and attention to detail.
  • Strong working knowledge of QuickBooks.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Ability to analyze problematic situations utilizing quantitative and qualitative data.
  • Understand the principles of Continuous Quality Improvement, including teamwork and evidence-based decision-making.
  • Proficient with Microsoft Office Suite or related software.
  • High ethical standards and integrity.

Education and Experience:

  • Bachelor’s or Master's degree preferred in either healthcare or business administration; Experience in lieu of a bachelor’s degree may be considered.
  • Minimum of 2 to 5 years of leadership experience in healthcare, women’s healthcare preferred.

Physical Requirements: 
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 25  pounds at times. 

Schedule:     Monday to Friday.  On call

Job Type:  Full-time

Benefits:  401(k),  Insurance,  Paid time off

If interested in this position, send your resume to ejgarten@embarqmail.com for consideration. 
For questions contact Jean Garten at 913-707-4074. 

________________________________

Saint Luke's logo
Open Positions  -- Posted 03-25-2022
Submitted by Melissa Abernathy, Director of Physician Revenue Cycle:  mabernathy@saintlukekc.org

Patient Account Rep -Certified Coder (CPC or CCS)
Remote\Work from home

https://careers.saintlukeskc.org/jobs/patient-accounts-representative-and-certified-coder-slpg-full-time-days-kansas-city-missouri-united-states  
____________________

Revenue Cycle Analyst -  Remote\Work from home

https://careers.saintlukeskc.org/jobs/revenue-cycle-analyst-full-time-days-kansas-city-missouri-united-states


Revenue Integrity Analyst
(CPC or CCS and CPMA or CEMA)
 -
 Remote\Work from home

https://careers.saintlukeskc.org/jobs/283bc5ea-bd51-4939-928b-75832a1576bc

Patient Accounts Representative SLPG-
Remote\Work from home

https://careers.saintlukeskc.org/jobs/patient-accounts-representative-slpg-kansas-city-missouri-united-states-f04e216e-fc8b-40f8-8066-91653a9dcd4c

______________________________________

Part-Time New Patient Consultant - 02-22-2022
Submitted by Shane Hill, Practice Manager/Owner

Our practice, Inspired Psychiatric Care, is growing rapidly. 
We are looking for someone to handle our New Patient Consultations over the phone. Each consultation takes 10-15 minutes. The prospective patient will have already completed a New Patient Form.
The purpose of the consultation is to:

  • Set the new patient up with his or her first appointment with a psychiatric professional or therapist.
  • Send the new patient a detailed intake questionnaire.
  • Explain our cancellation policy to the patient.
  • Set the patient up on our patient portal.

Currently, we set up 15-20 new patients per week. But that will be increasing soon because we are moving into a larger office and adding more providers. This is a perfect job for someone who is a student and wants a career in practice management and/or billing. We are also looking for someone to answer the phone in general.

If interested, please send your resume to Shane Hills, Practice Manager/Owner, Inspired Psychiatric Care. shane.hills@inspired-psychiatric-care.com    914-209-1227

Note: We are located in Overland Park, KS. When we move in May, we will be located at 8400 West 110th Street, Overland Park, KS 66210 (2 blocks north of College Boulevard).


VARIOUS JOB OPENINGS:  

Encompass Medical Group is a nine-office, primary care, independent physician practice.  We have over 60 providers in the Greater Kansas City area.  Encompass Contact Garrett Looney. We are scheduling interviews for the following positions at various locations:

Have several openings for medical assistants, receptionists, referral coordinators, and medical billers.  

  •     Primary Care Physicians

  •     Primary Care Nurse Practitioners

  •     Certified Medical Assistant

  •     Certified Phlebotomist

  •     Medical Receptionist

  •     Insurance Clerk (CPC not required)

  •     Radiology Technologist (must have CT, MR, or     
        Mammography certification)

  •     Care Coordinator (LPN required)

Encompass Medical Group has competitive salary rates as well as a great benefits package, which includes health and dental coverage beginning the first day of employment.  If the position you are wanting to fill is no longer available, rest assured that we keep applications on file for at least six months and will get in touch with you should another opening occur.   

Contact us via our website at: 
www.encompassmed.com/employment   or call 913-495-2069.



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